Clear, Upfront Pricing
• No hidden fees.
• We confirm pricing before starting any work.
• Explore in-home computer help and tech services, plus small business support.
Pricing by Service Type
Choose the section that fits your need. We confirm pricing before starting work, and if a job is outside package scope, we'll explain options before any extra work.
Local technology help for homes and small businesses in Harford, Cecil, and Baltimore Counties.
In-Home Computer and Tech Services
In-home computer help, device setup, Wi-Fi support, cleanup, and practical tech coaching for local households.
Residential Tech Support
$125/hour
- 1-hour minimum
- Travel included within service area
- Approval before any purchases
New Windows PC Setup & Transfer
$275–$350
- Set up your new Windows computer
- Transfer files and settings
- Install essential software
- Show you how to use it
PC Tune-Up & Cleanup
$125–$175
- Fix slow or unstable Windows PCs
- Remove junk software and startup clutter
- Basic malware and security checks
- Performance and update optimization
Health & Fitness Wearables Setup
$125
- Pair wearable with your phone
- Configure health tracking and goals
- Sync to Apple Health or Google Fit
- Walkthrough of key features
Wireless Hearing & Audio Setup
$125
- Pair AirPods, headphones, speakers, and supported hearing devices
- Configure audio settings, microphone input, and permissions
- Set up multi-device switching and audio sharing when supported
- Troubleshoot dropouts, pairing failures, and range issues
Car Phone & Screen Setup
$125
- Bluetooth pairing for calls and audio
- CarPlay or Android Auto setup if supported
- Maps and music configuration
- Fix common connection issues
Home Wi-Fi & Internet Improvement
$200–$350 (hardware separate)
- Optimize your Wi-Fi coverage
- Set up extenders or mesh system
- Connect all your devices
- Troubleshoot connection issues
Phone & Tablet Setup/Cleanup
$175–$250
- Set up new device or optimize current one
- Organize photos and apps
- Show you how to use key features
- Basic security setup
Streaming TV & Smart Home Basics
$150–$300
- Set up Roku, Fire TV, or Apple TV
- Install and configure streaming apps
- Basic smart home device setup
- Show you how to use everything
Home Tech Tune-Up
$350–$500
- Multi-device household checkup
- PCs, Wi-Fi, printers, and peripherals
- Backup verification and updates
- General reliability and safety review
- Basic training on your devices
Apple Pay Setup & Coaching
$125 (up to 1 hour)
- Apple Pay and Wallet setup
- Security and privacy best practices
- Hands-on coaching for everyday use
- One primary device included
AI One-on-One Lessons
$125 (up to 1 hour)
- AI setup on phone, tablet, or computer
- Account creation and privacy guidance
- Practical, real-world use cases
- Available in-home or remote
Take-away repair is billed at the same hourly rate unless a package applies.
Intake and return/verification are included within our service area.
Business Pricing
Practical technology and workflow support for small businesses, including Google Workspace, online presence, custom software, and cleaner handoffs between leads, estimates, follow-up, scheduling, billing, reviews, notes, documents, and existing software.
Small Business Support
$150/hour
- 1-hour minimum
- For teams under ~10 employees
- Productivity tools focus
- Hardware/software billed separately
Business Online Presence Setup
Quoted
- Domain and business email
- Google Business Profile setup
- Fast website foundation
- Practical setup for inquiries and payments
Small Business Device Onboarding
$300–$450 per device
- New computer setup
- Email & account configuration
- Essential software installation
- Basic employee training
- Printer/peripheral setup
Google Business Profile Setup Help
$295
Set up, claim, or clean up a Google Business Profile for an eligible local business.
Includes:
- Review of business name, category, phone, website, hours, and service area
- Basic cleanup of services, description, and profile details
- Photo, review request, and update recommendations
- Short handoff summary of what was completed and what still depends on Google
Best for: new or small local businesses that want to appear properly in Google Search and Maps without guessing through the setup process.
Note: Google controls eligibility, verification, approval, visibility, and final profile decisions. Ownership disputes, duplicate listings, suspensions, and complex verification issues may require hourly or quoted work.
Custom Business Software
Quoted
- Private browser-based systems for leads, customers, scheduling, routing, dispatch, documents, and reporting
- Custom dashboards, CRM-style workflows, customer records, follow-up tracking, and internal visibility
- Estimate-to-contract, e-signing, billing, and QuickBooks-aware workflow planning when appropriate
- Field team tools such as route-aware scheduling, job status tracking, and direction links
- Built around your actual business process instead of forcing your team into a generic template
Best for: small businesses that are relying on spreadsheets, emails, texts, calendars, and disconnected tools to manage daily operations.
Note: Custom software is quoted after a workflow review. We do not provide legal, tax, accounting, bookkeeping, cybersecurity, or enterprise managed IT services.
Google Workspace Issue Correction
$150/hour
Cleanup and correction work based on identified Google Workspace findings.
Includes agreed updates to:
- User accounts
- Admin settings
- Gmail settings
- Drive and sharing permissions
- Calendar settings
- Groups, aliases, and forwarding
- Related Workspace configuration items
Best for: businesses that already know what needs to be corrected and want the cleanup handled properly.
Note: Work is billed hourly. We will request approval before exceeding 5 hours.
Google Workspace Diagnostic Review
Quoted
Administrative review of your current Google Workspace setup, including users, roles, groups, sharing, permissions, and structural issues.
Includes:
- User and admin role review
- Group and alias structure review
- Drive sharing and permission review
- Calendar and collaboration setup review
- Identification of conflicts, gaps, and cleanup needs
- Plain-English summary of findings and recommended next steps
Best for: businesses that are unsure whether their Google Workspace setup is clean, secure, organized, or being managed correctly.
Note: This is an administrative diagnostic review, not legal, compliance, cybersecurity, or enterprise IT consulting.
Google Workspace Strategy Session
$150/hour
On-site session to review your email and domain setup, clarify team needs, and begin initial Google Workspace configuration planning.
Includes:
- Review of current email and domain setup
- Discussion of users, roles, and business workflow needs
- Guidance on Gmail, Drive, Calendar, sharing, and permissions
- Initial structure recommendations
- Next-step plan for cleanup, correction, or setup work
Best for: small businesses that need practical direction before making changes to Google Workspace.
Note: 1-hour minimum. Billed in 30-minute increments after the first hour. Initial sessions typically run about 2 hours.
Microsoft 365 Exit Strategy
Billed hourly
- Assessment of current Microsoft setup
- Email and data migration planning
- Google Workspace or free tools setup
- $125/hr residential • $150/hr business
Forms, Apps & Automation
Quoted
- Google Forms intake, scheduling, and requests
- Apps Script automations and notifications
- Google Sheets dashboards, validation, and data cleanup
- AppSheet mobile apps for tracking and field work
- PDF generation, approvals, and email routing
- Secure sharing, permissions, and access control
Custom Websites as a Service
Quoted
- Fully custom website builds
- Ongoing managed updates and hosting
- Automation and system integrations
- Designed for speed, security, and SEO
Small Business Workflow Cleanup
Clear starting offers for practical workflow cleanup, follow-up improvement, and lightweight internal workflow systems.
Workflow Leak Audit
$1,000 flat
A fixed-scope review of lead, estimate, follow-up, scheduling, billing, notes, documents, reviews, and software handoffs.
Best for: local service businesses that need to find where daily workflow handoffs are breaking down before buying more software.
CRM & Follow-Up Cleanup
$3,000 fixed-scope package
Cleanup for lead tracking, customer records, estimate tracking, follow-up steps, review requests, templates, daily workflow, and staff handoffs.
Best for: businesses that already have a clear workflow leak and need practical cleanup of records, steps, templates, and handoffs.
Custom Workflow Command Center
Starting at $5,000
A lightweight browser-based internal dashboard or system for businesses that have outgrown spreadsheets but do not fit neatly into off-the-shelf software.
Best for: businesses that need one practical internal place to manage leads, customers, follow-up, scheduling, documents, and daily workflow visibility.
Small Business Workflow Cleanup scope boundary: Complex integrations, large data cleanup, advanced permissions, mobile apps, enterprise reporting, ongoing support, and unusual scopes are quoted separately. These are clear starting offers, not unlimited projects.
Hardware is always billed separately with your approval.
We confirm all pricing before starting work, no surprise charges.